In case you have never had a web hosting account or you are switching companies and the new one employs a Control Panel that you have not seen so far, you may become bewildered about how to complete a specific task in your account or on your desktop computer. This is why, many companies have set up a knowledge base, which specifies the most popular questions and problems associated with the particular platform they use, instead of adding only generic info. Such a knowledge base will help you find the required information swiftly and easily, so you won’t need to devote time and effort to things that might require something as simple as hitting a button or marking a checkbox. Thus, not only can you get stuff done, but you can also discover many new and valuable details, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Hosting

All hosting that we offer include an elaborate knowledge base where you can find all you should know with regard to your hosting account. Whether you are planning to set up a brand-new MySQL database, to redirect a domain by means of an .htaccess configuration file or to create an e-mail account on your desktop computer or phone, you can simply read our help articles and all the info that you need will be there. When you visit a specific section of the Hepsia Control Panel, you will see articles that are relevant to the functions that can be accessed through it. In case you’d like to see the whole article list and get informed about all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our very best to encompass any predicament that you could possibly run into, but in case you don’t find the information that you desire, you can always touch base with us, as our client service staff representatives are available to you 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an extensive online knowledge base for all our present and future customers, so if you purchase a semi-dedicated server account through us, you will be able to find any information that you’re looking at any time. We’ve got an array of informational articles, which will help you better understand what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our how-to tutorials will help you accomplish anything you want – uncompress an archive, import a database, forward a domain, etc. Besides, we also have troubleshooting instructions, which will allow you to discover what causes a particular problem and the viable solutions for it. In case you can’t send e-mail messages or your domain name returns an HTTP 500 error message, for instance, you can consult our knowledge base and resolve the issue instantaneously. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.