When your web hosting service provider provides live chat support, you can talk to a representative in real-time and learn useful information or get a problem resolved timely. The key advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with Internet access, which means that you will not pay any fees when you're in another state or country. Furthermore, it is a lot easier to copy and paste details such as domains, usernames or error messages in other words details that are sometimes hard to share with the other party on the telephone. The real-time chat is also a faster option to contact the hosting supplier's support team as compared to using a ticketing system. What's more, if some trouble needs more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that's impossible in case you're on the telephone.

Live Chat Support in Hosting

As we acknowledge the fact that a lot of situations can be resolved if you speak with a live person, we provide a live chat service for all of our potential and active clients. The chat is available every day and our customer support representatives will assist you with a number of questions and problems. If you are not our customer yet, you're able to learn more about our hosting plans and the hosting environment in general so that you can be certain that your web sites will work effectively on our servers. If you already have an account and you've got some questions or you have any kind of problems with some of our services, you can join us on our live chat and we will supply you with the necessary info or help you troubleshoot the issue. You will have to open a trouble ticket for certain troubles which need more time or the expertise of a system administrator, but for a number of common troubles you can get help right away.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every single day, even on holidays and weekends. It's the most effective way to find out more information about our semi-dedicated hosting service if you don't have an account yet or to get some problem resolved in case you're a customer and our support agents will assist you instantly no matter what time of the day you join our chat. If you are hesitating which package is more suitable for your web sites, if you need advice whether you should order a certain upgrade and how to obtain it or in case you have problems setting up an email account on your computer, you can get in touch with us and we will provide you with the required information very quickly. The live chat is online even after our phone lines are off for the day, which means that if you have an account here, you can be certain that you will always enjoy timely assistance with any kind of question or issue that comes up.