Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our crew of service technicians will try their best to reply to your support needs within up to 1 hour. If, however, the difficulty you have encountered needs the assistance of our Administrators’ =Department,= we are going to send the ticket to the person on duty and will post a reply to notify you.

  • Top quality support service
  • Professional Client Help Service

  • Our tech assist team will be on duty for you 24/7/365 to to reply to all service demand tickets that you send to us. We offer tech help and support for all the software packages that are pre–configured on your web server. These include our custom created Control Panel, the preferred Operating System and the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • In the Control Panel that will come as a gift along with your virtual server, you’ll find an informative Help section, which incorporates everything you need to have knowledge of when managing your web sites and programs. We have introduced a wide array of how to content articles and video courses that show the essential site maintenance responsibilities in an easy to read manner.