A 99.9% Server Uptime
The chief benefit of developing your very own hosting system is that you do not need to be worried about compatibility issues – you design a special set of software applications in such a manner as to be compatible with a given set of hardware components. The end result is something way more stable and reliable, since there are fewer potential chances of failure. We have built our cloud hosting platform using time–proven hardware components as well as a seriously modified version of SELinux in an attempt to set up an extremely safe and secure home for your own personal sites.
That’s the reason why, with all our hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–quality hardware elements fabricated by Juniper. Besides, on each single router, we’ve put a firewall with an elaborate algorithm to help filter out all suspicious requests.
In this way, in all our data centers – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your cash on the line, you can’t feel really secure. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel pleased with our service or if you would like to get an even more powerful hosting solution, such as a Linux VPS servers or even a Linux dedicated service – we will give you your money back in full, without any concealed costs or reimbursement taxes.
24/7 Technical Support
In case you operate a web hosting company, your technical engineers are of key importance. Because of this, we have cautiously picked a very professional group of technicians, each with lots of years of training behind his back. Thanks to them, our company offers 24x7 support with all our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All client support tickets are answered in under an hour and our average ticket response time is well under 20 minutes!